State Farm® Insurance Agent Stephen Simmons
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shalanda Wellington
October 9, 2026
5
out of
5
rating by Shalanda Wellington
"10 out of 5 stars. I’ve been with Steven and his team for years and every single time the service provided is top tier. Thank you all so much!"
We responded:
"Thank you, Shalanda! We're so happy to hear that you've had such a positive experience with our team over the years. Your support means a lot to us. Let us know if we can help with anything else!"
Rich Johnson
October 6, 2026
5
out of
5
rating by Rich Johnson
"Fantastic customer service! Zero complaints. I’ve been with them for over 30 years."
We responded:
"Rich, thank you for taking the time to leave us a review! I'm so happy to hear that you've had a great experience with our office for over 30 years. Your long-term support means a lot to us. We're always here if you need anything else!"
Anthony S. Conte
October 6, 2026
5
out of
5
rating by Anthony S. Conte
"I dealt with Dan Hanlon ar the office. He was professional, timely in his responses and folow-up with me. Answered all my questions and provided excellent service."
We responded:
"Anthony, I'm glad to hear that Dan provided you with professional and timely service. We always aim to answer all your questions and ensure you have a great experience. We're always happy to help if anything comes up. Thanks for choosing us!"
Rana Dr Qasim
October 5, 2026
5
out of
5
rating by Rana Dr Qasim
"In particular Sharon has been one of the best agents i have encountered!
I had home and auto insurance"
We responded:
"Thank you, Rana, for taking the time to leave us a review! I'm happy to hear that you had such a positive experience with your insurance needs. Let us know if we can help with anything else!"
Trevor Hathaway
October 2, 2026
5
out of
5
rating by Trevor Hathaway
"Great experience. Super helpful!"
We responded:
"Trevor, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience and found our team super helpful. We're always here if you need anything else!"
Lisa Jefferies
September 29, 2026
5
out of
5
rating by Lisa Jefferies
"Thank you so much, Megan. You are amazing.!!!!"
We responded:
"Thank you, Lisa! I'm happy to hear you had such a great experience with our office. We appreciate your feedback and support. Don't hesitate to reach out if you need anything!"
Willian Lemus
September 29, 2026
5
out of
5
rating by Willian Lemus
"Today I called and Sarah Davis answered the phone. she was so helpful, and welcoming. She listened to all my questions, and answered every single question. She took care of my inquiry very quickly. We need more customer service like Sarah Davis.
Thank you,"
We responded:
"Thank you, Willian! I'm happy to hear that you had such a positive experience with our office. We aim to provide the kind of service you described, and it's great to know we made a difference for you. We appreciate your feedback and support. Let us know if we can help with anything else!"
Kirk Cumberbatch
September 28, 2026
5
out of
5
rating by Kirk Cumberbatch
"I am very happy with their service helping professionalism."
We responded:
"Kirk, thank you for taking the time to leave us a review! I'm glad to hear you're happy with the service and professionalism you experienced. We're here to help if you need anything else!"
Iasia Brown
September 26, 2026
5
out of
5
rating by Iasia Brown
"Jessikia was amazing. She was efficient and effective. She answered all questions I had, professionally and was extremely patient. Customer service was 10 out of 10."
We responded:
"Thank you, Iasia! I'm glad to hear you received efficient and professional service. We always aim to deliver top-notch customer service, and it's wonderful to know we met your expectations. We're here if you need anything else!"
David Strock
September 25, 2026
5
out of
5
rating by David Strock
"The agents here are super helpful. We are considering putting a pool in and I had a bunch of questions regarding it. I called and they answered all of my questions very easily. We have been with them for about 15 years now and have no plans of changing agencies."
We responded:
"Thank you, David! I'm happy to hear that our team was able to assist you with your questions about adding a pool. It's wonderful to know you've been with us for 15 years, and we truly appreciate your loyalty. Let us know if we can help with anything else!"
Stacey Walker
September 25, 2026
5
out of
5
rating by Stacey Walker
"I just secured homeowners and car insurance, I worked with Jessikia Whiddon, and it could not have been any easier of a transition. She was very pleasant and patient and provided everything that I needed along with helping me save $300 a month! I am so happy that I did not stop searching for better insurance. I would highly recommend reaching out to this team for any of your needs."
We responded:
"Thank you, Stacey! I'm really glad to know the process was smooth and that you were able to save money. It's wonderful to hear you're happy with your decision to choose us for your insurance needs. We appreciate your recommendation and are here if you need anything else!"
Murf Moorefield
September 24, 2026
5
out of
5
rating by Murf Moorefield
"Always great service"
We responded:
"Thank you, Murf, for your review! I'm happy to know you consistently receive great service from our office. We appreciate your support!"
Crystal Chester
September 21, 2026
5
out of
5
rating by Crystal Chester
"Such a pleasure talking with the associates at State farm very helpful going through all the options that are best for me thank you and keep up the good work."
We responded:
"Crystal, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to help you explore the options that suit you best. We appreciate your kind words and support. Let us know if we can help with anything else!"
Andrew Williams
September 21, 2026
5
out of
5
rating by Andrew Williams
"Very quick and painless. Happy with my insurance company and people."
We responded:
"Andrew, thank you for taking the time to leave us a review! I'm glad to hear that you had a quick and easy experience with us. We're happy to have you with our insurance family. Let us know if we can help with anything else!"
Nicole Guinto
September 18, 2026
5
out of
5
rating by Nicole Guinto
"Luanne gave me the best customer service I have ever experienced. I needed to update my policy and she found me a way to lower my bill, I am very happy with how easy they made the whole process!"
We responded:
"Thank you, Nicole! I'm glad to hear you received great customer service. We appreciate your feedback and are here to help with anything else you might need. Thanks for choosing us!"
Vivian Iverson
September 17, 2026
5
out of
5
rating by Vivian Iverson
"I went into the State Farm office in Aberdeen,Md today to get help and Luann David helped me to get into my email so I could accept a claim that I was getting. She was very helpful. I also want to say that Sarah Davis has been very helpful for me on this claim too. I appreciate all that they helped me with."
We responded:
"Thank you, Vivian, for taking the time to leave us a review! I'm glad our team was able to assist you with your claim. We appreciate your kind words and are here to help whenever you need us. Feel free to reach out if you need anything else!"
Tyeashia Johnson
September 17, 2026
5
out of
5
rating by Tyeashia Johnson
"Sharon was very helpful and quick in finding a solution. It was a big weight off my shoulders. She was a pleasure to speak with. I'm very satisfied with the customer service from this office!"
We responded:
"Thank you for the five-stars, Tyeashia! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Marcy Zacharias
September 17, 2026
5
out of
5
rating by Marcy Zacharias
"I want to recognize agent Sarah Davis for her exceptional customer service shown to me yesterday.
She was understanding and thorough in assisting me with my policy. Thanks Sarah!"
We responded:
"Thank you, Marcy, for your wonderful feedback! I'm glad to hear that Mandi has been delivering excellent service and making your experience with us a positive one. We appreciate your support and are here for any of your insurance needs!"
Undr Dog
September 15, 2026
5
out of
5
rating by Undr Dog
"Amazing! Anytime things get weird with the MVA, which is more frequent than it should be with the MVA, they come in and get it fixed. Sharon in particular has seen me through rough patches as well and figured things out for me that I wouldn’t have known about otherwise! Can’t suggest this agency enough!"
We responded:
"Thank you for taking the time to leave us a review! I'm really happy to hear that Sharon has been able to assist you with those tricky MVA situations and help you navigate through them. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Kenny Kennard
September 14, 2026
5
out of
5
rating by Kenny Kennard
"Im very happy with state farms , they are very courteous, and have the answers to your questions , it's real people that you talk to not Ai , so i highly recommend state farms !!!"
We responded:
"Kenny, thank you for taking the time to leave us a review! I'm glad to hear you're happy with our service and appreciate your kind words about our team. We always strive to provide personal and helpful support. We're always happy to help if anything comes up."
Madison Shaw
September 14, 2026
5
out of
5
rating by Madison Shaw
"I have had homeowners insurance with State Farm for a few years now and Stephanie has been wonderful to work with! Today I went through the process of bundling mine and my husbands auto insurance as well. Susan and Jessikia made the process so smooth and patiently went through the terms with me! I am very happy to have such kind and personable representatives to deal with!"
We responded:
"Madison, thank you for taking the time to leave us a review! I'm glad to hear that our team has made your experience with bundling your insurance smooth and pleasant. It's great to know you feel supported by us. We're always happy to help if anything comes up."
Cathy Deramo
September 12, 2026
5
out of
5
rating by Cathy Deramo
"Spoke with Sarah Davis, very knowledgeable and fixed my issue with a bill not being on my app. I don't call often but when I do the staff is always friendly and ready to help"
We responded:
"Thank you, Cathy! I'm happy to hear that you find our customer service and expertise helpful. It's always a pleasure assisting you. Let us know if there's anything else we can do for you!"
Clayton Schwinborn
September 11, 2026
5
out of
5
rating by Clayton Schwinborn
"Always great service and easy to communicate with when I need something done with my policy. They’ve been very helpful with my home and auto insurance. Never had an issue with this group. Sarah Davis is extremely personable every time I need something done."
We responded:
"Thank you, Clayton, for taking the time to share your experience! I'm happy to hear that our team, especially Sarah, has been able to assist you with your home and auto insurance needs. We strive to make communication smooth and service top-notch. We're always here if you need anything else!"
Delonte Reese
September 10, 2026
5
out of
5
rating by Delonte Reese
"Sarah D. is absolutely phenomenal! I’ve been with State Farm for quite some time, and she has consistently provided outstanding customer service. Whenever I call, she is always kind, helpful, patient, and understanding.
What really stands out to me is that even if she doesn’t immediately have the answer to something, she takes the time to find it and make sure I’m taken care of. Her level of service has gotten to the point where whenever I need assistance with State Farm, I specifically ask to speak with Sarah because I know I’m going to receive great service every time.
She truly goes above and beyond, and I greatly appreciate everything she does. Highly recommend!"
We responded:
"Delonte, thank you for taking the time to leave us a review! I'm really happy to hear about your positive experiences with our team. It's great to know that their dedication and helpfulness have made such a difference for you. We appreciate your recommendation and your continued trust in us. Feel free to reach out if you need anything else!"
Randall Poe
September 10, 2026
5
out of
5
rating by Randall Poe
"I, spoke with a very professional young lady today that was awesome helping me out with a little issue I had with my policy she was courteous and understanding exactly what I needed I've been a customer for maybe six years now ,and she was one that really understood what I needed to get done with no hassle and that the way it should be with all these professional out here, right to the problem and done just what I needed wish I could deal with all other business I call when I have an issue,you all most definitely have a good one when you have that that young lady working for you.her name was Luann 👍"
We responded:
"Thank you, Randall, for sharing your experience! I'm really happy to hear that our team was able to assist you so effectively and make the process smooth for you. We appreciate your loyalty over the past six years and are glad to have you with us. We're always here to help if anything else comes up!"