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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Michelle

May 8, 2026

5  out of  5
rating by Ashley Michelle
"This insurance company is absolutely the best! Everyone is really attentive and they are amazing when it comes to being a little late on payment. They always worked with me. I wish I didn’t have to leave but unfortunately after a few years my Fiancé has made our insurance go up. So I have to leave for a little, but I will absolutely be back in a few years. Thank you Sarah, Lisa and everyone there for your amazing customer service through out the years. I so truly appreciate it! Goodbye for now ☺️🩷"
We responded:
"Thank you so much, Ashley Michelle! I'm really happy to hear that you've had such a positive experience with our team. We understand that circumstances change, and we truly appreciate your loyalty over the years. Whenever you're ready to return, we'll be here to welcome you back with open arms. Take care, and see you in the future!"
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kandra nicholson

May 7, 2026

5  out of  5
rating by kandra nicholson
"He is super duper amazing , I was told that I could be getting a better deal with insurance if I went with State Farm , I left progressive and Stephen was the best as a single mother I was able to get the biggest bundle ever with car insurance and life insurance this has been the best deal I’ve ever received . I hope so many people see this review and immediately ask for Stephen , he made my life so much lighter , I feel confident driving in my car and I feel confident that if something was to happen to me , my children will be set 10 stars for Stephen"
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travis

May 7, 2026

5  out of  5
rating by travis
"Like a good neighbor State Farm was there and saved me a lot of money on my Car insurance unlike the competitors after switching to the EV cars my insurance went up significantly at my other company and jessikia was able to help me get back to a normal affordable insurance with better coverage for my 3 vehicles and it was a smooth process 10/10 experience"
We responded:
"Hey, Travis! We appreciate you sharing your experience and are happy we could help lower your car insurance costs after your EV switch. It’s great hearing you found better coverage for all 3 cars at a reasonable price and that everything came together so easily for you. Thank you for choosing our office and for the 10/10 review!"
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Jackson Miller

May 6, 2026

5  out of  5
rating by Jackson Miller
"Great customer service! Sharon was a huge help!"
We responded:
"Thank you, Jackson! I'm glad you had a positive experience with our customer service. Our team is dedicated to providing helpful support, and I'm pleased we could assist you. If there's anything else you need, just let us know!"
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Gary Oliver

May 5, 2026

5  out of  5
rating by Gary Oliver
"Very positive experience with Steve and staff."
We responded:
"Thank you, Gary! I'm glad to hear about your positive experience with our team. We strive to provide excellent service, and your feedback means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Rich D.

May 5, 2026

5  out of  5
rating by Rich D.
"So far so good but didn’t cover water pipe sewer pipe or gas pipe till I have them for a year. Then I can add them."
We responded:
"Thank you for your feedback, Rich! I'm glad you're satisfied with our services so far. We appreciate your understanding regarding the coverage timeline and are here to assist with any questions you might have about adding those options in the future. Let us know if there's anything else we can do for you!"
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Arlene R. Jones

May 4, 2026

5  out of  5
rating by Arlene R. Jones
"I am happy with the service the team at Stephen Simmons State Farm provides. The wonderful staff are professional, knowledgeable and very kind in answering any questions I have over the years."
We responded:
"Thank you, Arlene! I'm glad to hear that you've been satisfied with the service from our team. It's wonderful to know that our staff's professionalism and kindness have made a positive impact on your experience. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Cesar Limon

April 30, 2026

5  out of  5
rating by Cesar Limon
"I’ve been with State Farm for years and they’ve consistently taken great care of me. I recently had a few questions and Mandi was very helpful and happy to help. She made everything simple and stress free. I’d definitely recommend State Farm to anyone looking for solid service and support."
We responded:
"Thank you, Cesar, for your wonderful review! I'm glad to hear that your questions were handled effectively and that everything was made simple and stress-free. We appreciate your recommendation and are committed to providing you with reliable service and support. If you have any more questions or need assistance, feel free to reach out anytime!"
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Michele Jones

April 28, 2026

5  out of  5
rating by Michele Jones
"I spoke with Sarah today she was very pleasant and friendly. Thank you State Farm."
We responded:
"Thank you, Michele, for sharing your experience! I'm glad to hear that Jonna made your interaction pleasant and friendly. We appreciate your kind words and look forward to assisting you with any future needs."
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Evelyn Biptar

April 28, 2026

5  out of  5
rating by Evelyn Biptar
"I love having State farm everyone is so nice and helpful always willing to help you with whatever you need. I would recommend State Farm to everyone. You won't regret it. Thank you State Farm!."
We responded:
"Thank you for your kind words, Evelyn! I'm happy to hear that you find our team helpful and friendly. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Brittani Joiner

April 28, 2026

5  out of  5
rating by Brittani Joiner
"If your looking for a better insurance this is definitely the way to go ask for Sarah Simmons she’s amazing and I got life insurance and car for cheaper price and stress off me to know that my family would be taking care of if something were to happen to me. Amazing customer service with everyone I met so far."
We responded:
"Thank you for your review, Brittani! I'm happy to know that our team provided you with excellent service and helped you find affordable insurance options. It's great that you feel more at ease knowing your family is protected. If you have any other needs, just let us know!"
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Na Fara

April 25, 2026

1  out of  5
rating by Na Fara
"So upset I got in an accident a they didn’t honor my tnt coverage after a rideshare accident.I guess that 20$ extra was for nothing. They are not completely at fault they just gave me the policy. But it was not worth it.I couldn’t use it for an offset like the coverage was for."
We responded:
"I know this claim was really disappointing. For whatever it's worth, State Farm did everything we legally could on this claim for you. Because you were hit by somebody else, THEIR policy is the one that has to cover your bodily injury. Of course you did/do have Personal Injury Protection through us - and we paid 100% of your limit to you almost immediately. I know it probably wasn't enough; we are all here to help if you need us to help you get what you need from the at-fault party. I'm sorry this happened to you. You are important to us and I know Mary worked hard with/for you on this claim. "
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Zakiya Trotman

April 24, 2026

5  out of  5
rating by Zakiya Trotman
"Jake was incredibly helpful from the very first call. I was shopping around because my car insurance had gotten way too expensive, and he made the whole process feel easy (and honestly, a little less painful than I expected). He took the time to explain everything clearly, broke down all my options, and walked me through different prices for collision and comprehensive coverage for my 2015 Kia without making it overwhelming. I never felt rushed or confused, which I really appreciated. The best part? He helped me save $40 a month! He deserves a promotion! Thanks again, Jake from State Farm! 😁"
We responded:
"Thank you, Zakiya, for sharing your experience! I'm glad to hear that our team was able to assist you effectively and make the process smooth. It's fantastic that we could help you save on your insurance while providing clear explanations. If you have any more questions or need further assistance, feel free to reach out!"
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Alpha S. Diallo

April 23, 2026

5  out of  5
rating by Alpha S. Diallo
"I am writing to share my appreciation for the outstanding service provided by Sarah Davis. I recently needed to cancel my car insurance due to unforeseen circumstances involving shipping my vehicle overseas. Sarah handled the request with impressive speed and a very helpful attitude. She made what I expected to be a complicated task feel simple and stress-free. State Farm is lucky to have her on the team!"
We responded:
"Thank you, Alpha, for your feedback! I'm glad we could assist you with your insurance cancellation efficiently. We aim to make every process as smooth as possible. If you need anything else, feel free to reach out!"
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Vondaleera George

April 23, 2026

5  out of  5
rating by Vondaleera George
"Simmons Ins is the best overtime I call them they are always willing to help no matter what I ask them. If you're looking for a great company try them . My rates for my car and home insurance is the best ."
We responded:
"Thank you, Vondaleera! I'm happy to know that our team has been consistently helpful and that you're satisfied with your insurance rates. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Sulaiman Sankoh

April 23, 2026

5  out of  5
rating by Sulaiman Sankoh
"I have a very good experience with State Farm so far . Thank you Sarah Simmons for making it easy and possible."
We responded:
"Thank you, Sulaiman! I'm happy to hear about your positive experience with us. If you need anything else, feel free to reach out!"
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Tom Palermo

April 23, 2026

5  out of  5
rating by Tom Palermo
"Jessikia Whiddon is absolutely top notch as far as knowledge, customer service and listening skills are superb. Jessikia, with her confidence in product knowledge made me beyond comfortable and easy to understand the coverages my wife and I were seeking. We changed over Auto and Homeowners and from our experience we'll be seeking other products from Jessikia and her office. Don't take just my word for it, While on the phone with our Mortgage insurance department Loretta the associate put us on hold while talking to Jessikia. When she returned, she let us know that by far Jessikia was one of the most qualified and knowledgeable insurance reps she's dealt with and talks to them daily. That says alot. If this is the Standard of this agency I wouldn't hesitate to trust them with all our insurance needs in the future."
We responded:
"Thank you, Tom, for your fantastic feedback! I'm delighted to hear about your positive experience. Our team's dedication to providing excellent service and clear explanations is truly appreciated. It's wonderful to know that you and your wife felt comfortable with the coverage decisions. We're excited to assist you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Diane Young

April 21, 2026

5  out of  5
rating by Diane Young
"I got a big savings by switching to State Farm in Aberdeen, MD. With Licensed agent Stephen Simmons. I especially like Luanne. She is quick to return a phone call and went above and beyond to protect my account information."
We responded:
"Diane, thank you for sharing your experience! I'm happy you enjoyed the savings with State Farm and appreciated Luanne's dedication to protecting your account. She's a fantastic team member! If there's anything else you need, just let us know."
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Jonathan Meehan

April 20, 2026

5  out of  5
rating by Jonathan Meehan
"I had an insurance issue with the MVA. Luanne at the Aberdeen Md. location handled it right away for me. Couldn’t be more pleased with the quick service. Very pleasant to deal with."
We responded:
"Thank you, Jonathan! I'm glad we could assist you promptly with your insurance issue. We aim to provide efficient and friendly service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Alva Warren

April 17, 2026

5  out of  5
rating by Alva Warren
"Sarah is very understanding and offered me the best advice. I appreciate her fantastic customer service. We need more Sarah's."
We responded:
"Thank you, Alva! I'm glad you received such great advice and service. If there's anything else we can do for you, just let us know."
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Herman Cowgill

April 17, 2026

5  out of  5
rating by Herman Cowgill
"Sarah was professional and efficient. She was friendly and detailed."
We responded:
"Thank you, Herman! I'm glad you experienced professional and efficient service. We truly value a friendly and detailed approach. If you need anything else, feel free to reach out!"
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Henry Kenely

April 14, 2026

4  out of  5
rating by Henry Kenely
"Great experience. Very professional and polite!"
We responded:
"Thank you for your feedback, Henry! I'm glad you had a positive experience with our team. We strive to maintain professionalism and courtesy in all our interactions. If there's anything more we can do for you, feel free to reach out!"
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William Webste

April 14, 2026

5  out of  5
rating by William Webste
"Jake is the best ,and it's over $600 cheaper than USAA per year with the same coverages."
We responded:
"Thank you, William! I'm glad you're saving money with us and enjoying the same coverages. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Mike

April 14, 2026

5  out of  5
rating by Mike
"Susanna Bandy, Smart, Nice, and very through. I was in and out within 30m. She's one of the best car insurance agents I've ever experienced. Plus she saved me money that I definitely wasn't expecting..."
We responded:
"Thank you for your review, Mike! I'm glad you had such a positive experience and that we could help you save money on your insurance. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Mike Henderson

April 10, 2026

5  out of  5
rating by Mike Henderson
"Fast and prompt service."
We responded:
"Thank you, Mike! I'm happy to hear you appreciated our fast and prompt service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"