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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Na Fara

Na Fara

April 25, 2026

1  out of  5
rating by Na Fara
"So upset I got in an accident a they didn’t honor my tnt coverage after a rideshare accident.I guess that 20$ extra was for nothing. They are not completely at fault they just gave me the policy. But it was not worth it.I couldn’t use it for an offset like the coverage was for."
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Zakiya Trotman

April 24, 2026

5  out of  5
rating by Zakiya Trotman
"Jake was incredibly helpful from the very first call. I was shopping around because my car insurance had gotten way too expensive, and he made the whole process feel easy (and honestly, a little less painful than I expected). He took the time to explain everything clearly, broke down all my options, and walked me through different prices for collision and comprehensive coverage for my 2015 Kia without making it overwhelming. I never felt rushed or confused, which I really appreciated. The best part? He helped me save $40 a month! He deserves a promotion! Thanks again, Jake from State Farm! 😁"
We responded:
"Thank you, Zakiya, for sharing your experience! I'm glad to hear that our team was able to assist you effectively and make the process smooth. It's fantastic that we could help you save on your insurance while providing clear explanations. If you have any more questions or need further assistance, feel free to reach out!"
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Alpha S. Diallo

April 23, 2026

5  out of  5
rating by Alpha S. Diallo
"I am writing to share my appreciation for the outstanding service provided by Sarah Davis. I recently needed to cancel my car insurance due to unforeseen circumstances involving shipping my vehicle overseas. Sarah handled the request with impressive speed and a very helpful attitude. She made what I expected to be a complicated task feel simple and stress-free. State Farm is lucky to have her on the team!"
We responded:
"Thank you, Alpha, for your feedback! I'm glad we could assist you with your insurance cancellation efficiently. We aim to make every process as smooth as possible. If you need anything else, feel free to reach out!"
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Vondaleera George

April 23, 2026

5  out of  5
rating by Vondaleera George
"Simmons Ins is the best overtime I call them they are always willing to help no matter what I ask them. If you're looking for a great company try them . My rates for my car and home insurance is the best ."
We responded:
"Thank you, Vondaleera! I'm happy to know that our team has been consistently helpful and that you're satisfied with your insurance rates. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Sulaiman Sankoh

April 23, 2026

5  out of  5
rating by Sulaiman Sankoh
"I have a very good experience with State Farm so far . Thank you Sarah Simmons for making it easy and possible."
We responded:
"Thank you, Sulaiman! I'm happy to hear about your positive experience with us. If you need anything else, feel free to reach out!"
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Tom Palermo

April 23, 2026

5  out of  5
rating by Tom Palermo
"Jessikia Whiddon is absolutely top notch as far as knowledge, customer service and listening skills are superb. Jessikia, with her confidence in product knowledge made me beyond comfortable and easy to understand the coverages my wife and I were seeking. We changed over Auto and Homeowners and from our experience we'll be seeking other products from Jessikia and her office. Don't take just my word for it, While on the phone with our Mortgage insurance department Loretta the associate put us on hold while talking to Jessikia. When she returned, she let us know that by far Jessikia was one of the most qualified and knowledgeable insurance reps she's dealt with and talks to them daily. That says alot. If this is the Standard of this agency I wouldn't hesitate to trust them with all our insurance needs in the future."
We responded:
"Thank you, Tom, for your fantastic feedback! I'm delighted to hear about your positive experience. Our team's dedication to providing excellent service and clear explanations is truly appreciated. It's wonderful to know that you and your wife felt comfortable with the coverage decisions. We're excited to assist you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Diane Young

April 21, 2026

5  out of  5
rating by Diane Young
"I got a big savings by switching to State Farm in Aberdeen, MD. With Licensed agent Stephen Simmons. I especially like Luanne. She is quick to return a phone call and went above and beyond to protect my account information."
We responded:
"Diane, thank you for sharing your experience! I'm happy you enjoyed the savings with State Farm and appreciated Luanne's dedication to protecting your account. She's a fantastic team member! If there's anything else you need, just let us know."
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Jonathan Meehan

April 20, 2026

5  out of  5
rating by Jonathan Meehan
"I had an insurance issue with the MVA. Luanne at the Aberdeen Md. location handled it right away for me. Couldn’t be more pleased with the quick service. Very pleasant to deal with."
We responded:
"Thank you, Jonathan! I'm glad we could assist you promptly with your insurance issue. We aim to provide efficient and friendly service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Alva Warren

April 17, 2026

5  out of  5
rating by Alva Warren
"Sarah is very understanding and offered me the best advice. I appreciate her fantastic customer service. We need more Sarah's."
We responded:
"Thank you, Alva! I'm glad you received such great advice and service. If there's anything else we can do for you, just let us know."
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Herman Cowgill

April 17, 2026

5  out of  5
rating by Herman Cowgill
"Sarah was professional and efficient. She was friendly and detailed."
We responded:
"Thank you, Herman! I'm glad you experienced professional and efficient service. We truly value a friendly and detailed approach. If you need anything else, feel free to reach out!"
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Henry Kenely

April 14, 2026

4  out of  5
rating by Henry Kenely
"Great experience. Very professional and polite!"
We responded:
"Thank you for your feedback, Henry! I'm glad you had a positive experience with our team. We strive to maintain professionalism and courtesy in all our interactions. If there's anything more we can do for you, feel free to reach out!"
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William Webste

April 14, 2026

5  out of  5
rating by William Webste
"Jake is the best ,and it's over $600 cheaper than USAA per year with the same coverages."
We responded:
"Thank you, William! I'm glad you're saving money with us and enjoying the same coverages. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Mike

April 14, 2026

5  out of  5
rating by Mike
"Susanna Bandy, Smart, Nice, and very through. I was in and out within 30m. She's one of the best car insurance agents I've ever experienced. Plus she saved me money that I definitely wasn't expecting..."
We responded:
"Thank you for your review, Mike! I'm glad you had such a positive experience and that we could help you save money on your insurance. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Mike Henderson

April 10, 2026

5  out of  5
rating by Mike Henderson
"Fast and prompt service."
We responded:
"Thank you, Mike! I'm happy to hear you appreciated our fast and prompt service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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alyssa weber

April 10, 2026

5  out of  5
rating by alyssa weber
"I worked with Jessikia on my new policy and she was AMAZING and so helpful would definitely reccomend!"
We responded:
"Alyssa, thank you for your wonderful feedback! I'm happy to hear that our team was so helpful with your new policy. We appreciate your recommendation and are here for any future needs you may have. Thanks for choosing us!"
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muneer abedrabuh

April 10, 2026

5  out of  5
rating by muneer abedrabuh
"The service was great and professional. Mrs. Tanya took her time explaining everything giving me time to think all options. Thank you"
We responded:
"Thank you, Muneer, for your wonderful feedback! I'm glad you found the service professional and appreciated the thorough explanations. We’re always here to help with any questions or future needs you might have. Let us know if there's anything else we can assist with!"
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Samantha resch

April 10, 2026

5  out of  5
rating by Samantha resch
"Sarah Simmons was extremely helpful in helping us obtain quality and affordable insurance policies. I highly recommend!"
We responded:
"Thank you, Samantha! I'm happy to hear that you found the right insurance policies with us. Your recommendation means a lot. If you have any more questions or need further assistance, feel free to reach out!"
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Samantha Riley

April 7, 2026

5  out of  5
rating by Samantha Riley
"The team has always been amazing. I recommend them to everyone searching for insurance"
We responded:
"Thank you, Samantha! I'm happy to know that our team has been amazing for you. Your recommendations mean a lot to us. If you ever need anything, just let us know!"
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Janet Grauer

April 7, 2026

5  out of  5
rating by Janet Grauer
"Sarah was very helpful in assisting me and validating that my on-line payment was processed."
We responded:
"Thank you for your feedback, Janet! I'm glad to know that your online payment process went smoothly. Our team is committed to providing excellent service. If there's anything else you need, just let us know!"
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Gi Gi

April 6, 2026

5  out of  5
rating by Gi Gi
"I stopped at Walmart for a moment and realized that the car would not go into gear. I called State Farm and (Megan) answered the phone. She had exceptional customer service. Megan helped me with the policy number, assisted me with getting a tow truck. She also called back several times to check and insure that I was safe and OK. That is customer service and I am thankful and grateful to Megan and State Farm for always showing a caring attitude."
We responded:
"Thank you, Gi Gi, for sharing your experience! I'm glad our team was able to provide such exceptional service when you needed it most. We’re committed to ensuring our customers feel supported and cared for. If there's anything else you need, feel free to reach out!"
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Adrienne Timmons

April 3, 2026

5  out of  5
rating by Adrienne Timmons
"The staff is always polite and willing to help me out with anything that I need. They offer alternative options to get applicable discounts. I greatly appreciate their knowledge and expertise."
We responded:
"Thank you, Adrienne! I'm happy to hear that our team has been able to assist you with their knowledge and expertise. It's great to know that you appreciate the alternative options for discounts we offer. If there's anything else you need, feel free to reach out!"
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Joe A

March 30, 2026

5  out of  5
rating by Joe A
"Great people, great pricing, great coverage.. great all the way around! Mrs Simmons does a fantastic job!"
We responded:
"Thank you, Joe! I'm glad you had such a positive experience with our team and appreciate our pricing and coverage. Your satisfaction means a lot to us. If you ever need anything else, feel free to reach out!"
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Annette Musselman

March 28, 2026

5  out of  5
rating by Annette Musselman
"I'm very happy with the employees they are very friendly and helpful.when my husband lost our insurance card.I just called and they sent me a email with the policy number."
We responded:
"Thank you for your review, Annette! I'm glad to hear that our team was able to assist you promptly when you needed your policy number. We always aim to provide friendly and helpful service. If there's anything else you need, feel free to reach out!"
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Seyda İlk

March 26, 2026

5  out of  5
rating by Seyda İlk
"Great Job and quick!!"
We responded:
"Thank you, Seyda! I'm happy to know you had a positive experience with our quick service. We’re here to help with any insurance needs you might have. Thanks for choosing us!"
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Romando Escalona

March 23, 2026

5  out of  5
rating by Romando Escalona
"Great service, and my monthly payment was in amazement, I highly recommend, great staff."
We responded:
"Romando, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"