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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Miguel Martinez

Miguel Martinez

February 12, 2025

5  out of  5
rating by Miguel Martinez
"Great Agent she got me good discount policy speedy service."
We responded:
"Thank you, Miguel! I'm glad you appreciated the discount and speedy service. It's wonderful to know that you had a positive experience with our office. If you have any more questions or need assistance in the future, feel free to reach out!"
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Joe Lucas

February 10, 2025

5  out of  5
rating by Joe Lucas
"Every time I speak to someone in the office it is always a pleasant experience"
We responded:
"Thank you, Joe, for sharing your experience! I'm glad to know that each interaction with our office has been enjoyable. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Joseph Mondoro

Joseph Mondoro

February 7, 2025

5  out of  5
rating by Joseph Mondoro
"Stephanie was a pleasure to speak with and a real help in making my decision. Would recommend her highly."
We responded:
"Thank you, Joseph! I'm happy to know that Stephanie was able to assist you effectively. We appreciate your recommendation and are here to help with any insurance needs you may have in the future."
Profile photo of Barb Doersam

Barb Doersam

February 5, 2025

5  out of  5
rating by Barb Doersam
"I've always had good experiences with this office but recently I had a problem come up in my basement and I didn't know where to turn. Megan Ewing went above and beyond to help me in every way she possibly could and it meant so much to know that someone really cared. I would recommend this office to anyone!!!!! Thank you Megan 😊"
We responded:
"Thank you, Barb, for sharing your experience! I'm delighted to hear that Megan was able to assist you so effectively with your basement issue. Her dedication to helping our customers is truly appreciated. We're grateful for your recommendation and are always here to help with any future needs!"
Profile photo of Thomas Madison

Thomas Madison

February 5, 2025

5  out of  5
rating by Thomas Madison
"Jake Friedman made it really easy for me to get covered and save me money on my auto policy!"
We responded:
"Thank you, Thomas! I'm glad to hear that Jake was able to assist you in getting covered and saving money on your auto policy. We appreciate your feedback and are here for any future needs or questions you might have."
Profile photo of bighousesigns

bighousesigns

February 5, 2025

5  out of  5
rating by bighousesigns
"Very friendly. Explained all my options clearly. Highly recommend."
We responded:
"Thank you for the fantastic feedback! I'm glad you found the explanations clear and the service friendly. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Rob Mac

Rob Mac

February 4, 2025

5  out of  5
rating by Rob Mac
"Lady Jessica, Prepared an Insurance Policy for me, that suites my needs for coverage of my Home and Auto’s! She Clearly explained the Pro’s n con’s of being with State Farm’s, instead of where I was, which is good for my Home & Auto! N for less Money, me being Retired and a Veteran! So far it’s the best Plan for me going into 2025! Thank You Jessica, Good Job! I feel right at home! God Bless!"
We responded:
"Thank you, Rob, for sharing your experience! I'm delighted that Jessica was able to prepare an insurance policy that fits your needs. It's wonderful to know that she clearly explained the benefits of being with State Farm and helped you find a plan that saves you money. We appreciate your trust and are here for any future questions or assistance you might need. God bless!"
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Charlotte ***

January 31, 2025

5  out of  5
rating by Charlotte ***
"I working with Sarah Simmons and I have to say she is a pleasure to work with. Very personable and knowledgeable she made everything so easy. You have to ask for her she is amazing."
We responded:
"Charlotte, thank you! We’re thrilled to hear that Sarah Simmons was able to make your experience so positive. Her personable and knowledgeable approach truly makes a difference, and we’re glad she could make everything easy for you. We appreciate you taking the time to share your experience, and we’ll be sure to pass along your compliments to Sarah. She truly is amazing!"
Profile photo of Barb L

Barb L

January 31, 2025

5  out of  5
rating by Barb L
"I appreciate the time, consideration and honest conversations that I've had with Suzanne and all of the other staff members at Simmons - State Farm Insurance. What a great team!"
We responded:
"Thank you, Barb, for sharing your positive experience with Suzanne and our team! We're happy to know that our time and honest conversations have been valuable to you. If you ever have more questions or need assistance, we're here to help!"
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William Hoerr

January 28, 2025

5  out of  5
rating by William Hoerr
"They were great, they talked to me on my free time, everything went smooth, got a way cheaper rate and I got insurance set up for when my old policy at geico expires"
We responded:
"Thank you, William! I'm glad to hear that everything went smoothly and that we could assist you in finding a more affordable rate. It's wonderful to know we could set up your new insurance seamlessly. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Mia Cao

Mia Cao

January 28, 2025

5  out of  5
rating by Mia Cao
"I was referred by my neighbor. They gave me a much better quote and the whole process was seamless."
We responded:
"Thank you, Mia, for sharing your experience! I'm happy to know that you found our quote competitive and the process smooth. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Michael Allen Stanley

Michael Allen Stanley

January 27, 2025

5  out of  5
rating by Michael Allen Stanley
"Susan was great and providing excellent service for my new policy. I will be sending more business your way in the future."
We responded:
"Thank you, Michael, for your positive feedback! I'm glad to hear that Susan provided excellent service for your new policy. We truly appreciate your support and look forward to assisting you with any future insurance needs. Feel free to reach out anytime!"
Profile photo of T H

T H

January 27, 2025

5  out of  5
rating by T H
"I have been with State Farm and Stephen Simmons office for many many years. I have developed friendships with a few of them. Mandi is awesome she always takes my calls, we discuss what we need too. She is quick, knowledgeable and makes sure you understand what she telling you. Couldn't ask for a better group of insurance professionals. Thank you Mandi for always taking my calls, you are the best."
We responded:
"Thank you for your wonderful feedback! We're happy to have had you with us for so many years. It's great to know that Mandi has assisted you effectively and built such a strong connection. We appreciate your kind words about our team and are here for any further needs or questions you may have."
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Alana K.

January 25, 2025

5  out of  5
rating by Alana K.
"My agent Tanya Williams was very helpful, friendly and quick to respond."
We responded:
"Thank you, Alana, for sharing your experience! I'm delighted to know that Tanya was helpful, friendly, and quick to respond. Our team is committed to providing exceptional service, and it's wonderful to see Tanya's efforts recognized. If you have any questions or need further assistance, feel free to reach out to our office."
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Darrus Dennis

January 22, 2025

5  out of  5
rating by Darrus Dennis
"Susanna Bandy helped me out alot by helping me switch my motorcycle over to State Farm and saving me almost half of what i was paying with another insurance. Thank you"
We responded:
"I'm happy to hear that Susanna was able to assist you with switching your insurance to State Farm and help you save significantly! It's wonderful to know that our team could make such a positive impact on your insurance costs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Kristie Warner

Kristie Warner

January 22, 2025

5  out of  5
rating by Kristie Warner
"The staff are extremely helpful, friendly, easy to work with, and prompt. We have multiple policies with them and will gladly continue to use them in the future."
We responded:
"Kristie, thanks for your wonderful feedback! I'm happy to know that our team has been helpful, friendly, and prompt in assisting you with your multiple policies. We're grateful for your continued faith and look forward to assisting you. If you ever have any other questions, feel free to reach out!"
Profile photo of Donnissha Moulden

Donnissha Moulden

January 21, 2025

5  out of  5
rating by Donnissha Moulden
"Everyone there has the best costumer service. Very nice and informative I left once a long time ago but I came back and will never leave again"
We responded:
"Thank you, Donnissha, for your wonderful feedback! I'm so happy to know that our team's customer service made such a positive impact on you. It's great to have you back with us, and we're committed to keeping you informed and satisfied. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Ed Legin

Ed Legin

January 13, 2025

5  out of  5
rating by Ed Legin
"Stephanie helped to make made my switch to State farm seamless."
We responded:
"Thank you, Ed, for sharing your experience! I'm happy to know that Stephanie made your transition to our Aberdeen office smooth. If you need further assistance, feel free to reach out. We're here to help!"
Profile photo of Dwayne L. Harris

Dwayne L. Harris

January 10, 2025

5  out of  5
rating by Dwayne L. Harris
"The service I got today from Sarah was very helpful and informative. Even though I have a policy elsewhere she still assisted me with a problem I was facing. I would definitely refer her to my friends"
We responded:
"Thank you, Dwayne, for sharing your experience! I'm happy to hear that Sarah was able to assist you effectively, even with a policy from another provider. Your recommendation means a lot to us. If you or your friends ever need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Jennifer Burman

Jennifer Burman

January 10, 2025

5  out of  5
rating by Jennifer Burman
"After a very disappointing relationship with my insurance broker.. I was referred by my brother to State Farm in Aberdeen. I had become accustomed to impersonal texts and being treated less than valued. Well, Jake answered my call at State Farm! ( yes, Jake) Jake was friendly, professional and informative. He was able to help me find a cheaper rate with MORE coverage. He was careful to explain things so I was well informed of my options. If you need a quote or are tired of being treated like a stranger give State Farm in Aberdeen a call! Thanks, Jake from State Farm!!! Jennifer D."
We responded:
"Thank you, Jennifer, for sharing your experience with us! I'm glad Jake was able to provide you with a friendly and informative service, helping you find a better rate with more coverage. It's wonderful to know that you felt valued and well-informed about your options. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of Dante Giardina

Dante Giardina

January 9, 2025

5  out of  5
rating by Dante Giardina
"Very good and frendly servis , liked always i love all the people at the office"
We responded:
"Thank you, Maria, for your wonderful review! We're so glad you enjoy the friendly service and appreciate everyone at our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Diane Buppert

Diane Buppert

January 8, 2025

5  out of  5
rating by Diane Buppert
"Sarah was very helpful today explaining what to do after receiving letter from Mva questioning past insurance coverage!"
We responded:
"Thank you, Diane, for sharing your experience! I'm happy to hear that Sarah was able to assist you with the MVA letter and provide the guidance you needed. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Angelicia Bell

Angelicia Bell

January 8, 2025

1  out of  5
rating by Angelicia Bell
"I am amending the very positive review I wrote 2 weeks ago. The owner's response was based on my positive review from 2 weeks ago. This amended review is based on the lack of an acceptable resolution. I am extremely disgusted by the customer service I've received from this company. My mortgage company was billed twice for Hazard Insurance by State Farm, which caused my escrow account to go negative. Instead of immediately refunding the extra payment, they kept it and refused to give it back. As a result, my mortgage payment has increased by $50 a month, effective immediately to take care of the shortage over the next year. I've tried in good faith to get this issue resolved, which simply involves a refund of the double payment. For nearly a month, State Farm has held the double payment with multiple promises to issue a refund. I spoke to my insurance agent, who took no ownership of the problem until I complained to the owner. I spoke to the owner, who acknowledged my frustration but has not resolved my issue. I don't believe any of the employees at this company care because it's not impacting their wallet. I hate that I had to write this review. However, I feel that others need to be aware before they consider switching insurance companies. I would hate for someone else to be out several hundred dollars with no resolution in sight."
We responded:
"Thank you, Angelicia, for sharing your experience! I'm happy to hear that Jackie was able to assist you with the billing error and provide the support you needed. Her dedication to resolving issues and offering timely assistance truly reflects our commitment to excellent customer service. We appreciate your feedback and will continue to strive for the high standards Jackie has set. If you have any further questions or need assistance, please feel free to reach out to our office."
Profile photo of Matthew Comanda

Matthew Comanda

January 7, 2025

5  out of  5
rating by Matthew Comanda
"I had a great experience today working with Jessikia. She helped me quickly add a new car to my auto policy. I can’t say enough about how friendly Jessikia is and always happy to help."
We responded:
"Thank you, Matthew, for sharing your experience! I'm glad Jessikia was able to assist you with your policy so efficiently. Her friendly and helpful nature is truly appreciated by our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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jalicha sherman

January 6, 2025

5  out of  5
rating by jalicha sherman
"Starting 2025 was great due to State Farm and the WONDERFUL help I received from Jake Friedman! I needed to renew my car insurance and Jake made the process not only easy but FAST! Jake was able to secure me a great auto policy and it was cheaper than my previous policy! If you are looking for insurance I highly recommend State Farm Insurance! (Stephen Simmons office in Aberdeen, MD). Thank you Jake for your great customer service and making insurance fun!"
We responded:
"Thank you, Jalicha, for sharing your experience! I'm so happy to hear that Jake made renewing your insurance both easy and fast. It's fantastic that he could secure a great auto policy for you at a lower cost than before. Your recommendation means a lot to us, and we're here for any future insurance needs you might have. Feel free to reach out anytime!"