Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of W Mustafa

W Mustafa

March 11, 2026

5  out of  5
rating by W Mustafa
"Great and wonderful experience"
We responded:
"Thank you! I'm happy you had a great experience with us. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tyeashia Johnson

Tyeashia Johnson

March 10, 2026

5  out of  5
rating by Tyeashia Johnson
"Megan was really patient with me and really listened to my needs. She gave me good explanations and was pleasant to speak with. She was respectful and a great help with my situation."
We responded:
"Thank you for the five-stars, Tyeashia! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Judy Patishnock

Judy Patishnock

March 9, 2026

5  out of  5
rating by Judy Patishnock
"I called the Aberdeen State Farm Insurance Office on 9 Mar 2026, spoke w/Megan Ewing. She was friendly, courteous, and promptly emailed me the updated insurance card that I needed for my vehicle, as well as the auto renewal information as I hadn't received it. She went above and beyond to ensure that I received her email. Thanks Megan! Your assistance was greatly appreciated!!"
Profile photo of Richard Walden

Richard Walden

March 9, 2026

5  out of  5
rating by Richard Walden
"This agency always provide great friendly service. I highly recommend them. This is an additional review (Mar 2026) to supplement the words above written over a year ago. I just moved out of state and Sharon was extremely helpful and kind in helping me close my State Farm policies and assisting me to navigate Maryland DMV's rules."
We responded:
"Richard, thank you for your kind words and high recommendation! We're happy to know that our friendly service has made a positive impact on you. If you ever need anything in the future, don't hesitate to reach out. We're here to help!"
Profile photo of Calvin Dixon

Calvin Dixon

March 9, 2026

5  out of  5
rating by Calvin Dixon
"They were very professional and I appreciate the help"
Profile photo of Cory Stanley

Cory Stanley

March 9, 2026

5  out of  5
rating by Cory Stanley
"Ana was very kind and helpful, and fast! I couldn’t be happier with State Farm. They’re always friendly and make everything seamless"
Profile photo of Zachary Haymore

Zachary Haymore

March 7, 2026

5  out of  5
rating by Zachary Haymore
"Jake, from statefarm, in Aberdeen, Md atleast, deff was a pleasure to work with. Coming from USAA, Jake ran his numbers against theirs and severely beat their rates, on top of getting better coverages and deductibles for my vehicles. Whole office seemed very friendly and welcomed and appreciated my business. Job well done."
We responded:
"Thank you for your review, Zachary! I'm glad you found our rates competitive and coverage improved. Our team is dedicated to making sure you feel welcome and valued. If there's anything else we can assist with, just let us know!"
Profile photo of Ethel Bennett

Ethel Bennett

March 6, 2026

5  out of  5
rating by Ethel Bennett
"Very satisfied with service in paying my truck insurance. Very sufficient."
We responded:
"Thank you, Ethel! I'm happy to know you're satisfied with the service for your insurance. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Yoli Jewell

Yoli Jewell

March 6, 2026

5  out of  5
rating by Yoli Jewell
"Ms. Sarah you do a fabulous job You have so much patience and always kind Thank you so much for all the hard work you do for my family."
We responded:
"Hi Yoli, thank you so much for your kind words! We're so happy to hear that Sarah has been helpful and kind. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs! - Stephen Simmons - State Farm Insurance Agent, Aberdeen, MD"
Profile photo of Robert Harder

Robert Harder

March 6, 2026

5  out of  5
rating by Robert Harder
"I have been really pleased with the service I've received from this State Farm office! They have helped me resolve a claim with basically no effort on my part. Additionally, Luanne from the office was very pleasant - and fast - in determining what my premium will be if I trade-in my current car for a new one. Thanks Luanne! I highly recommend this State Farm office!"
We responded:
"Thank you, Robert, for your fantastic feedback! I'm happy our office could simplify the claim process for you. It's great to know that our team was able to assist you efficiently. We're always here to help with any of your insurance needs. Reach out anytime!"
Profile photo of Dana Semos

Dana Semos

March 5, 2026

5  out of  5
rating by Dana Semos
"Jessika was amazing! The transition to State Farm was smooth and painless. The rate also saved us some money."
We responded:
"Thank you, Dana! I'm glad the transition to State Farm was smooth and that our rates were helpful. We appreciate your trust and are here for any insurance needs you might have. Feel free to reach out if there's anything else we can assist with!"
Profile photo of Elizabeth Murphy

Elizabeth Murphy

March 4, 2026

5  out of  5
rating by Elizabeth Murphy
"If you’re looking for an insurance agent who actually takes the time to walk you through the fine print without making your head spin, Jake Friedman is your guy. I recently worked with Jake to switch both my home and auto insurance, and the experience was a breath of fresh air. Moving two major policies at once can be stressful, but Jake completely took care of the ease of transition. He handled all the heavy lifting—coordinating the details, ensuring there were no gaps in my coverage, and making the entire move feel seamless. He made sure the "bundle" discount was maximized, saving me a significant amount compared to my previous carrier. A few things that really stood out: • Stress-Free Switch: Jake made what is usually a huge headache feel simple. He walked me through every step and took care of cancelling my old carrier. • Maximized Savings: By bundling my home and auto, he helped me find the "sweet spot" between great protection and a much better price than I had before. • Clarity & Integrity: He’s great at explaining things in a way that makes sense for real life. You can tell he genuinely cares about his clients' financial wellbeing and isn't just trying to "make a sale." • The "Apples-to-Apples" Comparison: Jake didn't just give me a quote; he sat down and compared my old policies to the new policies line-by-line to ensure I wasn't losing any important protections just to get a lower price. • Responsiveness: Whenever I had a question during the switch, he was quick to get back to me with clear, direct answers. • Integrity: You can tell he genuinely cares about his clients' financial wellbeing. He’s a true professional who brings a high level of transparency to the process. I highly recommend Jake Friedman to anyone looking to consolidate their insurance. Between the savings and the peace of mind, it was one of the best financial moves I've made recently. You’re definitely in good hands with him!"
We responded:
"Hey, Elizabeth! Thank you for taking the time to share such a detailed review about your experience with Jake and our office. We’re so glad the transition of your homeowners and auto coverage felt organized and clearly explained, especially with all the moving parts involved. It’s wonderful to hear that the line by line comparison, responsiveness, and attention to detail stood out to you throughout the process. We truly appreciate your recommendation and are grateful you chose our team to assist with your coverage needs."
Profile photo of David Beck

David Beck

March 3, 2026

5  out of  5
rating by David Beck
"Awesome job !!! Saved me a lot of money every month! Very very thankful to find someone that cares 👌"
We responded:
"David, thank you for your fantastic feedback! I'm happy to know that I could help you save money each month. It's great to hear that you feel cared for! Let me know if there's anything else I can assist you with."
Profile photo of Travis Sheets

Travis Sheets

March 3, 2026

5  out of  5
rating by Travis Sheets
"Working with Jake and the rest of the Stephen Simmons State Farm team was a joy and it's not often I would say that when it comes to insurance! I really appreciated the efforts made to get me the lowest rate possible. Would definitely recommend them to anyone looking for a reliable insurance group."
We responded:
"Hey, Travis! I really appreciate you taking the time to share this and I’m so glad Jake and the rest of our team made the experience an enjoyable one for you. It means a lot to hear that the effort to get you the lowest rate possible stood out. Thank you for your recommendation and for trusting our office with your insurance needs."
Profile photo of Stuart Thacker

Stuart Thacker

March 3, 2026

5  out of  5
rating by Stuart Thacker
"Luanne was absolutely a pleasure to talk to you on the phone, very knowledgeable and found out what our issue was with our roadside assistance and took care of it immediately. If I could give more than five stars I would."
We responded:
"Stuart, thank you for sharing your experience! I'm happy to hear that Luanne was able to assist you so effectively with your roadside assistance issue. We appreciate your kind words and your support. If there's anything else we can do for you, just let us know!"
Profile photo of Jessica

Jessica

March 2, 2026

5  out of  5
rating by Jessica
"Sarah Simmons is amazing, she has been trying to help me since 2025 to find me a better price than my previous insurance company. Here in 2026 we found a better price and also added my daughter to my policy. Thank you so much for all of your help and continuous effort to try and find a better price!!!"
We responded:
"Thank you for your review, Jessica! I'm so happy that we were able to assist you in finding a better price and adding your daughter to your policy. Your satisfaction is important to us, and we're grateful for your trust in our office. If you need anything else, feel free to reach out!"
Profile photo of Pat D

Pat D

February 27, 2026

5  out of  5
rating by Pat D
"Sarah was amazing with helping me. Explains every clearly and is professional and helpful ."
We responded:
"Thank you, Pat! I'm happy to hear that Sarah was able to assist you so effectively. Her professionalism and clarity are truly appreciated by our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Teri

Teri

February 26, 2026

5  out of  5
rating by Teri
"Sarah has been awesome helping me and showing Patience When my Phone kept disconnecting with her. She walked me through my process and told me she was just a phone call away should I need help. Thank you again, Sarah"
We responded:
"Thank you for your review, Teri! I'm so happy to hear that our team provided you with such great support and patience. It's wonderful to know we made your experience smooth and reassuring. If you ever need anything else, feel free to reach out!"
Profile photo of Patricia Hickernell

Patricia Hickernell

February 26, 2026

5  out of  5
rating by Patricia Hickernell
"I am very pleased with Sarah! She seems to understand that I am in the middle of everything right now. Quickly asking her for a few ballpark quotes, did not rattle her at all. Sarah jumped right into my hectic world, and had a few options together for me before the close of business, same day! You are appreciated Sarah!"
We responded:
"Thank you, Patricia! I'm happy to hear that our tea was able to assist you so efficiently and provide you with options promptly. We appreciate your feedback and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nichole Weems

Nichole Weems

February 26, 2026

5  out of  5
rating by Nichole Weems
"Luanne is prompt, easy to work with and seeks clarity to exceed my expectations!"
We responded:
"Hey, Nichole! Thank you for sharing your experience with Luanne and for trusting her with your auto insurance, and I’m so glad she was prompt, easy to work with, and took the time to make sure everything was clear and met your expectations."
Profile photo of Chuck Nice

Chuck Nice

February 25, 2026

5  out of  5
rating by Chuck Nice
"Ive been with this office for auto and home owners insurance for over 10 years and have not had 1 negative experience... They have lowered my rate without me asking and have went above and beyond on numerous occasions...."
We responded:
"Chuck, thank you for your loyalty over the past decade! I'm happy to hear that our team has consistently provided you with excellent service and even managed to lower your rates. We’re always here to go above and beyond for you. Let us know if there's anything else we can assist you with!"
Profile photo of Jasmine Gray

Jasmine Gray

February 25, 2026

5  out of  5
rating by Jasmine Gray
"Dan assisted me in lowering my car insurance by over $125! The process was quick, easy, friendly and my policy was explained to me in terms that I understand. Highly satisfied."
We responded:
"Thank you, Jasmine! I'm happy to hear that Dan was able to help you save on your insurance and make the process smooth and understandable. Your satisfaction is important to us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Eric Helt

Eric Helt

February 25, 2026

5  out of  5
rating by Eric Helt
"Jake was very patient and professional. Was able to get me the best rate for insurance. Never skipped a step and felt more like a personal interaction compared to just selling insurance. Top quality employee."
We responded:
"Thank you, Eric! I'm happy to hear about your positive experience with Jake. It's wonderful that he provided such a personal and professional service while helping you find the best rate. We appreciate your feedback and are here if you need anything else!"
Profile photo of Angela Harris

Angela Harris

February 25, 2026

5  out of  5
rating by Angela Harris
"Luanne is always a delight to work with, she is very knowledgeable and resolves my issues expeditiously. Top notch customer service every time. Thank you Luanne"
We responded:
"Angela, thank you for your fantastic feedback! I'm glad to know that you're receiving such knowledgeable and efficient service. Our team is dedicated to providing top-notch support. If you need anything else, feel free to reach out!"
Profile photo of Mxl1k

Mxl1k

February 24, 2026

5  out of  5
rating by Mxl1k
"Highly recommend the switch if your with anyone else & you like to save money. Great rates, great coverage, honestly. Jake was SOLID, precise & very informative & made sure I would have the best deals & coverage."
We responded:
"Thank you for your fantastic recommendation! I'm happy to know you're satisfied with our rates and coverage. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"